We make your online reservation extremely satisfying, comfortable and without apprehension over your security, privacy, and concern about online reservations.
Making an online inquiry form is easy and as soon as we receive your request, we will reply within the next 24 hours.
Deposits & Payment Policy
Deposit of 20% of the total of a tour is required upon confirmation of booking tour. You will then have total peace of mind until 2 months before departure dates. At that point, we will require full pre-payment 60 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client.
Bank account name: LUXURY TRAVEL Co., Ltd.
Bank: ANZ Bank
Bank branch: Hanoi Branch
International Banking Account Number (IBAN): 6276881
Bank Swift Code: ANZB VNVX
Bank address: 14 Le Thai To Street, Hanoi, Vietnam
All the tour packages on this website operate on a pre-payment basis. Payment can be made either using a major credit card as Visa, Mastercard and American Express Credit Card not including credit card transaction fee ( Please add in 3% fee for Visa, Mastercard or 4% for American Express to the total amount of payment each time).
Note: If you wish to pay us online on our secure server, please click here and fill in the form.
After receiving your payment, we will issue you the hotel voucher and/or final confirmation itinerary, which can be sent to you by e-mail or fax.
+ Maximum 1 child can share the parent’s existing bedding.
+ Child under 2 years old is free of charge and share the parent’s existing bedding.
+ Child from 2 – under 6 years old: 50% of adult price and share the parent’s existing bedding.
+ Child from 7 – under 12 years old: 75% of adult price and share the parent’s existing bedding
Flexibility is our strongest point. You can amend your booking when it is made. Just contact us at [email protected] with your booking number. Our reservations team is glad to amend your booking accordingly.
NON REFUNDABLE deposit of 10 US$ for hotel, air ticket booking upon services confirmation or US$ 100 upon tours services confirmation
Cancellations will be charged as follow:
+ 60 days before arrival: No cancellation charge. We Guarantee 100% Money Back
+ 59-30 days before arrival: 5% cancellation charge.
+ 29-15 days before arrival: 10%
+ 14-8 days before arrival: 40%
+ 7 days before arrival: 100 %
+ No show: 100%
+ No refund will be given for any unused service after the trip has commenced.
Luxury Travel Co., Ltd. is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by the passengers. Passengers are required to have full travel insurance.
Airline schedules and local conditions may affect accommodation and itineraries. Should this occur, Luxury Travel Co., Ltd will endeavor to substitute a suitable arrangement of similar value. Participation on any tours implies full agreement to the above conditions by all parties involved.
Passport and Entry Visa
Your passport must be valid for at least six months following your entry date to your travel destination.
It is your responsibility to ensure that you are in possession of a valid passport and visa and all travel documents are valid for travel.
Travel insurance is not included in your tour price. It is the passenger’s responsibility to verify whether his/her local health insurance carrier provides coverage while traveling. Please contact your insurance carrier for details.
Luxury Travel Co., Ltd. strongly advises that you purchase a comprehensive travel insurance policy to cover all aspects of your tour: the loss of deposits through cancellationloss of baggage and personal items, personal injury and death. A waiver must be signed if insurance is declined.
If you wish to speak to us, please call our Reservation Center at ++84.4.3927 4120 and live chat during our business office hours.
Are you ready? Book Today! Click here to Book our Services Online on our Secure Server.
Our Hotlineis 24 hours/7 days Customer Support +84. 1234 68 69 96 Mr.Thang Phan