(Hanoi – Nov, 18th), Luxury Travel was honoured to receive a noble certificate of a merit award from the Vietnam Tourism Association. within the framework of the 8th Vietnam International Travel Fair (VITM 2020), a ceremony to honour outstanding enterprises and individuals of Vietnam Tourism 2020 took place at the Viet Xo Cultural Palace (Hanoi).
Luxury Travel received the award with the title “The Outstanding Vietnam Travel Company welcomes the most European visitors in 2019 ″. This is an award honouring businesses that have made excellent contributions to advertising, constantly improved service quality, gradually built its brand, contributed to promoting tourism development in a key economic sector of the country.
Over 15 years of doing business in the field of international tourism, Luxury Travel has striven constantly to maintain its prestigious position in the market. It has done this by ensuring quality service, and through being a reliable tour operator that specializes in organizing high-end tours in Southeast Asia for tourists from all over the world. According to its Company Report in 2019, the number of European tourists served was 9,000 guests, accounting for nearly 70% of their customers. Business visitors mainly came from countries such as France, Germany, England, Spain, Portugal, and Italy.
2019 was also the year when Luxury Travel’s business achieved an impressive growth rate of up to 30%. The business welcomed nearly 12,000 tourists travelling to Vietnam and Southeast Asian countries.
Since its inception, Luxury Travel has won many domestic and international awards. The award “The Outstanding Vietnam travel company welcomes the most European visitors in 2019. It is additional proof of the standing of this company in Asia. It can be said that Europe is a potential market due to its citizens being able to afford long stay vacations of two to three weeks, but this is also a tight market to serve. European travellers demand high standards of service and unique travel products that require travel experts with extensive experience in serving European travellers. On the other hand, destinations in Vietnam and Southeast Asian countries have the advantages of diverse landscapes, a rich natural environment, and traditional ethnic culture which are the main attractions for most European tourists.
To be eligible to receive the title of “Tourism business that welcomes the most European tourists in 2019”, Luxury Travel had to meet strict criteria set by the Organizing Committee. Luxury Travel achieved high standards in areas such as economic efficiency (revenue, profit, budget contribution), well-implemented tax and labour obligations, comprehensive training programs for employees, created the best conditions for employees to work, ensuring the best standards in serving European customers to maintain quality, actively participated in community social activities, contributed to local charities, undertook best practice to ensure environmental preservation and other achievements.
Due to the impact of the Covid-19 epidemic, from the second quarter of 2020 European tourists were not allowed to enter Vietnam. Luxury Travel Company has made flexible and effective changes to their business to attract domestic tourists. The VITM International Travel Fair taking place in Hanoi from November 18 to 21 is also an opportunity for businesses to introduce and display their newest and most unique products to a large number of tourists in the tourism industry. At this forum Luxury Travel introduced its new product “Inside flow- Wellness Travel on Cruise”. It’s one of the products in a series of “Luxwell Retreats” by the Lux Group which combines relaxation, health care activities including physical, mental, and spirituality while exploring the World Heritage Halong Bay on a 5- star cruise. It’s hoped that this innovative product will attract travelers in 2021.